This reference documents how administrators enable, configure, and assign access to the analytics dashboards in BenchPrep Console. It covers the feature access workflow, the difference between B2B and B2C availability, and the data surfaced in each dashboard view.
Prerequisites and Where to Start in Console
Before enabling any dashboard, confirm the following:
- You have administrator access to BenchPrep Console.
- You know whether your tenant is configured as B2B or B2C, since this determines which dashboards can be surfaced (see below).
- You have identified which internal roles — instructors, program managers, partner admins — should see which views.
All enablement is handled inside Console under the feature access area. No separate deployment step is required to make dashboards visible; toggling feature access controls availability.
Enabling Dashboards: Feature Access and the Analytics Feature Family
To make dashboards available in Console:
- Open feature access in Console.
- Filter the list by the analytics feature family.
- Turn on the individual dashboards you want available.
Filtering by the analytics feature family narrows the list to the dashboards relevant to this release so you are not scrolling through unrelated toggles.
Modular Enablement vs. All-at-Once
Dashboards are designed to be enabled modularly. You do not have to turn everything on in a single action. Each dashboard — users, branches, groups, and course reports — has its own toggle in feature access.
This is useful when:
- You want to pilot a single view (for example, course reports) with a subset of staff before wider rollout.
- Certain dashboards are not relevant to a given team's workflow.
- You want to sequence training and change management by role.
What B2B Tenants See
B2B customers can enable four dashboards:
- Branches — performance across partner organizations or institutions.
- Courses — course-level engagement and assessment reporting.
- Groups — cohort-level analytics within a branch.
- Users — individual learner analytics.
This set supports B2B customers who manage multiple institutions, partners, or cohorts under one program.
What B2C Tenants See
B2C customers have access to two dashboards:
- User reports
- Course reports
Branches and groups are not applicable to B2C tenants and are not surfaced in Console for those configurations.
Users Dashboard
The users dashboard provides learner-level analytics organized into tabs.
Courses
A snapshot of all courses a learner is enrolled in, with their overall performance in each.
Lessons
Completion status per lesson, alongside the learner's self-reported confidence levels for each lesson. Confidence data allows admins to see where a learner has completed material but still feels uncertain.
Exams
An overview of exam results including attempts, scores, and the learner's weakest categories. Clicking into a specific exam exposes question-level performance for that learner.
Practice
Performance on practice questions and learning exercises.
Curriculum
For learners enrolled in curriculums, progress and performance are shown per curriculum.
Branches Dashboard
The branches dashboard is designed to answer which organizations are actively engaging with a course and how performance compares across partners or institutions.
It includes:
- Groups overview — the groups that exist within a branch, the number of enrolled users in each, and average performance per group.
- User detailed breakdown — drills to the individual learner level within a branch, showing course progression and average performance across courses.
This is the primary view for partner admins and program managers overseeing multi-institution deployments.
Groups Dashboard
The groups dashboard focuses on a single cohort. Its user detailed breakdown shows how each learner in that cohort is progressing, making it the right view for cohort-level comparisons and instructor oversight of a specific class or program intake.
Course Reports Dashboard
The course reports dashboard aggregates engagement and performance for a specific course. It contains two primary report types.
Exam Reports
At the high level, exam reports show:
- Categories with the most incorrect questions.
- Average exam scores.
- Number of learners taking the exam.
Clicking into an exam surfaces performance at the question level.
Practice Reports
Practice reports show average practice scores and question-level performance. Questions with an average score lower than 50% are flagged automatically, and clicking into a flagged question opens its question-level performance view.
Rollout Tips: Which Dashboards to Expose to Which Roles
Because enablement is modular, a common pattern is to align dashboards to role scope:
- Instructors — Users dashboard and Groups dashboard. These provide learner-level and cohort-level visibility needed to identify struggling students and intervene.
- Program managers — Course reports and Groups dashboards. These support course-effectiveness analysis, weak-question identification, and cohort comparison.
- Partner or institution admins (B2B) — Branches dashboard. This exposes organization-level performance and drills into groups and users within their branch.
- Course content managers — Course reports dashboard, especially exam and practice reports, to identify weak content areas and sub-50% questions.
Enabling only the dashboards a role needs reduces navigation overhead and keeps analytics scoped to the decisions each team is expected to make.
FAQ
How do B2B and B2C customers differ in what analytics dashboards they can access? B2B tenants can enable branches, courses, groups, and users dashboards. B2C tenants can access user reports and course reports only.
Can admins choose which analytics dashboards are turned on rather than enabling everything at once? Yes. Dashboards are modular. Each is toggled individually under feature access, filtered by the analytics feature family.
Does BenchPrep automatically flag practice questions where learners are scoring below 50%? Yes. In the course reports dashboard's practice reports, questions with an average score below 50% are flagged, and clicking a flagged question opens a question-level performance view.
Can I compare how different cohorts are performing within the same branch? Yes. The branches dashboard includes a groups overview showing each group within a branch, its enrolled user count, and its average performance, enabling side-by-side cohort comparison.
Source: BenchPrep product demo (https://www.youtube.com/watch?v=_IQfKT9Cv-Y), transcribed 2026-07-03.